What industries are next to be disrupted by NLP and Text Analysis?
Noel Bambrick (16 September 2016)
Paper’s reference in the IEEE style?
“What industries are next to be disrupted by NLP and Text Analysis?,” AYLIEN, 16-Sep-2016. [Online]. Available: http://blog.aylien.com/nlp-text-analysis-insurance-legal-customer-service/. [Accessed: 19-Sep-2016].
How did you find the paper?
If applicable, write a list of the search terms you used.
Was the paper peer reviewed? Explain how you found out.
This is a blog article from Aylien intelligence, an Ireland based NLP SaaS company1)http://aylien.com/about
Does the author(s) work in a university or a government-funded research institute? If so, which university or research institute? If not, where do they work?
The author works in sales and marketing for Aylien.
What does this tell you about their expertise? Are they an expert in the topic area?
The author is likely experienced with NLP but this is partly a self promoting blog post.
What was the paper about?
The article discusses potential future applications for NLP and the estimated $16 billion global market for it by 2021.
For example, the legal industry is using text mining and analysis to discover key insights in the large volume of documents it processes.
eDiscovery is used to find relevant legal proceedings, FOI requests etc
Article summarisation is used to to develop a concise summary of otherwise ling documents.
In the insurance industry, NLP is being used for fraud detection and to route information to the relevant departments.
And in customer service, chat bots, sentiment analysis etc are now commonly used.
If applicable, is this paper similar to other papers you have read for this assignment? If so, which papers and why?
If applicable, is this paper different to other papers you have read for this assignment? If so, which papers and why?
What do these similarities and differences suggest? What are your observations? Do you have any new ideas? Do you have any conclusions?
A blog post discussing the general trend in, and possible future for, NLP.
This question is to be answered after your critical analysis is completed. Which sections (if any) of your critical analysis was this paper cited in?
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